Privacy Policy

1. Information We Collect

When you place an order through MedTides, we collect information necessary to process your transaction, including:

• Name and shipping address
• Email address
• Payment information (processed securely through Square — we never store your card details)
• Order history and preferences

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order status and shipping updates
• To respond to your inquiries and support requests
• To improve our website and services
• To comply with legal obligations

3. Payment Security

All payment processing is handled by Square, Inc., a PCI DSS Level 1 compliant payment processor. MedTides does not store, process, or have access to your full credit card information at any time. All transactions are encrypted using industry-standard SSL/TLS protocols.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

• Square — for payment processing
• Shipping carriers — for order fulfillment and delivery
• Legal authorities — when required by law

5. Cookies

MedTides uses minimal cookies solely for essential website functionality (e.g., age verification, cart state). We do not use tracking cookies or third-party advertising cookies. We do not use any analytics services that track individual users.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at support@medtides.us.

7. Contact

For questions about this Privacy Policy, contact:
MedTides
Email: support@medtides.us